Senior Field and Operations Associate (Gaza Response)

Job Description Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates. Organizational Context and Scope Under the overall supervision of the Senior Programme Coordinator and the direct supervision of the Programme Coordinator - Needs and Population Monitoring (NPM) Officer and, in collaboration with relevant units in the Country Office (CO), the Regional Office (RO) and Headquarters (HQ), the Senior Field Operations Associate will be responsible and accountable for planning, coordinating, and quality-assuring field operations and data collection activities of the NPM programme in the CO. Responsibilities Regularly research, follow-up, compile, analyse and present NPM information/data on national, regional and international developments, reports, legislation and other relevant documentation, highlighting noteworthy issues for the consideration of appropriate parties to inform programme planning and decision-making. Monitor budget expenditures by verifying availability of funds and maintaining a proper record of approved project budgets and their revisions for each activity conducted in the field. Independently lead and coordinate the implementation of the activity and monitor implementation of the activities to ensure work is proceeding according to established plans; analyse implementation difficulties and make recommendations for adjusting implementation modalities and work plans to best reflect changing environment on the field. Supervise and oversee multi-location field teams by directing the planning, coordination, scheduling and implementation of field activities and data collection operations. Provide day-to-day operational guidance, assign and monitor workloads, support staff recruitment and onboarding, deliver or coordinate training, and provide regular feedback and performance follow-up, monitor adherence to established Standard Operating Procedures (SOPs), data collection protocols and quality assurance requirements, identify and resolve operational challenges in coordination with relevant teams and partners, and recommend adjustments to field plans and workflows to achieve timely, high-quality delivery of programme objectives. Participate and contribute to operational coordination meetings on behalf of NPM and liaise with local authorities, humanitarian partners, clusters, and UN agencies on field-related matters for access, alignment and cooperation for field operations. Coordinate and prepare weekly and ad-hoc operational updates containing analysis and recommendations for programmatic or procedural improvements to support management decisions and operational efficiency. Lead the operational implementation of the activities, data collection monitoring visits, project assessments, maintain liaison with counterparts and highlight issues for the consideration of appropriate parties, informing timely corrective action. Conduct quality control of collected data and correct discrepancies in close coordination with the Information Management team to safeguard the accuracy, reliability and credibility of NPM data. Coordinate the preparation of correspondence, briefing notes, presentations, narrative and financial reports for internal and donor reports, and follow up on the timely submission of status reports to meet reporting obligations and strengthen donor confidence. Identify and document good practices and lessons learned and contribute to the development of SOPs, policies and concept papers to support the development of new projects and continuous improvement of NPM operations. Supervise, guide and train reporting staff and enumerators through capacity-building workshops that integrate the International Organization for Migration’s (IOM) data protection principles and best practices on humanitarian data protection and ethical use of data across all data management, sharing and dissemination activities. Perform such other relevant duties as maybe assigned. Qualifications Required Qualifications and Experience Education Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or a related field from an accredited academic institution with five years of relevant professional experience; or, High School diploma with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience Experience in data/information management and team coordination; Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organisations; Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and, Prior work experience with international humanitarian organisations, non-government or government institutions/organisation in a multi-cultural setting is an advantage. Skills Ability to verify, clean and process data; Ability to conduct data analysis; Computer knowledge use, including Microsoft Office, Access, Google Earth and ability to use internet and email; Familiarity with mobile data collection technologies and GPS an advantage; and, Contextual and geographical knowledge of Gaza and the West Bank. Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English and Arabic is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators Level 2 Teamwork: Develops and promotes effective collaboration within and across units to achieve sha